The resumption of store operations in the second half of the year compensated for lost sales in the second quarter, when all non-essential retail establishments were made to close. Apart from this, AllHome also adapted marketing and sales strategies that allowed it to continue serving customers outside the stores. The company said the strategies, which included deploying an e-commerce site, accounted for 10 per cent of sales.
Meanwhile, soft categories buoyed the company when demand for hard category items waned owing to a temporary ban on construction activities. They contributed 62 per cent of total full-year revenues, with appliances making up 31 per cent, the company said.
AllHome closed the year with 50 outlets after opening five stores between September and December. It opened in two more locations in the first two months of 2021, bringing its total store count to 52.