The Home Depot names Matt Carey EVP of customer experience

The Home Depot has named Matt Carey executive vice president (EVP) of customer experience. In this newly formed role, he will be responsible for leading the vision, design and development of new solutions that drive a seamless experience for customers in stores, online or on their mobile devices. "Now more than ever, our customers expect to shop how, when and where they want – and there's little tolerance for friction in the shopping experience," said Home Depot CEO Ted Decker.

Carey has worked for Home Depot for 14 years now. Before that, he served as senior vice president (SVP) and chief technology officer (CTO) at Ebay, where he was responsible for product development, site operations, cybersecurity, platform engineering, data warehousing and catalogue operations. Prior to that, he spent more than 20 years with Walmart where he was SVP and CTO.

Fahim Siddiqui has been named EVP and chief information officer (CIO) of Home Depot. As CIO, Siddiqui will be responsible for the company's technology strategy, infrastructure and software development in the retail stores, supply chain facilities, store support centres and online systems.

Siddiqui joined Home Depot in 2018 as SVP of information technology, where he focused on the development of applications and solutions for online, marketing, merchandising, supply chain, data and analytics function. He led the buildout of several transformational capabilities, including a central platform of common services to deliver agility, consistency and efficiency across the customer experience. Prior to Home Depot, he spent more than three decades leading software development in the retail, energy and telecom sectors.